Website Maintenance Services

End-to-end CRM Application maintenance and support!

CRM, which stands for "Customer Relationship Management," is a software system that enables company owners to conveniently manage all conversations and develop connections with their prospects and customers. MilePearl's CRM replaces the disparate spreadsheets, databases, and applications that many firms use to monitor customer information. As a consequence, customers are delighted with the resultant organization, efficacy, and enhanced time management.

Client management solutions, such as CRMs, consolidate all of your sales leads and clients' information. MilePearl's CRM combines all interactions (form submissions, phone calls, emails, text messages, and meetings), documents, quotations, transactions, and activities related to each lead and client. Your whole team can access these facts at the appropriate moment in order to complete a transaction or provide exceptional service.

Transparent CRM technology maintenance and support

Maintenance of software is an integral component of the CRM life cycle. All the time invested developing, implementing, and onboarding users of a new CRM will be lost if it cannot adapt to changing technologies, users, and procedures. Companies spend millions of dollars gathering information on other businesses, decision-makers, and the status of deals. All of this is soon lost if the CRM system is not well maintained and users lose respect for the tool and confidence in its data.

According to ResearchGate, maintenance accounts for 60% of the lifespan cost of software product installations; we think this ratio is likely to be much higher for highly dependent systems such as ERP and CRM. The implementation team chosen to do the deployment in the first year is probably not optimum for the subsequent X years of maintenance and support.

Making our clients happy since

2011

with our CRM Application Maintenance service
Website Maintenance Company

What obstacles does software maintenance present?

In software maintenance, there are two categories of challenges: management and technical.

Challenges in management include aligning with client goals, personnel, and expense. Consider the following scenario: the vendor has implemented an excellent CRM system and is responsible for its maintenance and further development. They are able to comprehend the product and address faults or service mishaps, yet they are hesitant. Additionally, maintenance quality and competence decline.

Impact analysis, limited comprehension, and testing are among the technical obstacles. Maintaining CRM software is a hard and extensive endeavor. It consists of mistake repair, feature additions, the elimination of old capabilities, and optimization. The methods for regulating, assessing, and adjusting should be devised.

It is crucial to find the correct business for CRM software maintenance in order to get the necessary assistance. Inquire who is accountable for resolving difficulties and other concerns so that you do not have to repeatedly inquire who is in charge of the assignment.

How our software maintainance works?

Our CRM is fully implemented in a single year, but maintenance continues for at least five years and beyond.

Maintenance categories for software

01

Adaptive

The process of modifying a system so that it remains compatible with fluctuating circumstances.

02

Periodical Checking

Checks every aspect of the program to ensure its continued functionality and enhanced performance.

03

Corrective

Identifies system flaws and fixes them, ensuring that the program remains effective and efficient.

04

Regular Maintenance

Maintaining your CRM software on a regular basis can allow it to work much better and more efficiently.

05

Preventative

Aids in preventing system vulnerabilities and other potential issues.

Got a CRM Application Maintenance project that you would like to discuss?

We will help you overcome your technology challenges. Let's have a chat!

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Serving Businesses and Industries

Helping Businesses In All Domains!

Our highly specialised teams bring extensive industry expertise and expert viewpoints to each customer, allowing us to provide professionally qualified and business-centric solutions across a wide range of industries.

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Serving Countries and Locations Across the World

Serving Countries Across The World!

When we work with a client from any country or location, we start to learn about their company, the issues they face, and their competitors. We will assist you in meeting your issues by drawing on our experience in many industries.

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Frequently Asked Website Design Questions

Website Maintenance FAQs

There are some questions that we get asked a lot. Please review the FAQs to see if any of them address your specific issue.

Check Website Maintenance FAQs

just a few words from our awesome clients

What people are saying!

Running a business through a website will not flourish in the long -term if there is no maintenance process. Indeed, websites need to be maintained for smooth functioning. This need brought me to MilePearl Technologies, who are professionals and hold expertise in their work. I hired them for maintaining my website and its functional process. They never gave me a reason to complain. I will recommend MilePearl Technologies to everyone.

Rahat Sheikh
Lucknow, India

Unfortunately, I started having issues with the functioning of my business website. This brought my entire online business to a halt. For this, I needed someone who could save me from getting ruined. It was MilePearl Technologies that came as a savior because their website maintenance activities enabled my website to run efficiently without any problem. They troubleshot issues and resolve them without any difficulty.

Vijeta Uniyal
Delhi, India

Security breach to a website can be really dangerous for its growth. In fact, I suffered a loss in business because of such a scenario. My business website was attacked by some viruses that were difficult for my in-house team to resolve. I hired MilePearl Technologies on the recommendation of my colleague. As they analyzed the situation after checking the website issue, I was amazed that the problems were resolved within much less time. Thanks, MilePearl Technologies.

Antonio Marcelle
Barcelona, Spain

I was tired of contacting the hosting provider for the issues related to my website and it was affecting the business as well. So, I hired MilePearl Technologies, who took the responsibility of maintaining my website and doing everything possible to make me stay in the business. Their professional attitude, timely work deliveries, and affordable pricing resolved my worries in one go.

Eliza Marconi
Scotland, United Kingdom

I was in dire need of someone who could make changes to my website as a part of the maintenance process and resolve some functional issues as well. Being in the business for two decades, I could not afford such issues for even a single day. in this matter, I hired MilePearl Technologies because I had heard from my friends that they are the best in terms of website maintenance. When they discussed the requirements with me and came out with brilliant results exceeding my expectations, I realized that my decision was absolutely correct. Great work MilePearl Technologies.

Rodger Hawks
Las Vegas, USA

I had got my website designed on the Magento platform at the start of the business. But, it was becoming difficult for my in-house staff to manage it efficiently. This made me hire MilePearl Technologies. Indeed, hiring them was a correct business decision as their qualitative website maintenance made me tense free and I could concentrate on other core aspects of business growth.

Mohammad Ansari
Johannesburg, South Africa

I was desperately looking for website maintenance services as I wanted my Joomla-based website to be changed and maintained for easy business over an online platform. My friend recommended me MilePearl Technologies as they were experts in this matter. I immediately hired them. On seeing their work efficiency, I could feel relaxed about website maintenance and the changes needed to be done by them. I knew that my online business was in the safe hands of MilePearl Technologies.

Daniel Lawrence
Vancouver, Canada

Website maintenance is an integral part of a successful online business. It is because the slightest of problem in its functionality can halt your business. So, I hired MilePearl Technologies for maintaining my website. Since then, I have never had any issues with my business website. They are quick to respond and expert enough to resolve issues without any difficulty.

Ansh Dhasmana
Dehradun, India

I was facing a lot of problems in my online business as the website was not working efficiently. Being a novice in website management, I hired MilePearl Technologies and all the worries were resolved. They were experts in website maintenance and various other services related to the website. After I hired them for maintaining my business website, I never faced issues in its functionality.

Soham Singhania
New Delhi, India

As my company's website was getting old-fashioned, I wanted a website maintenance professional that could transform it into something new and make it impressive. So, I hired MilePearl Technologies. They discussed my requirements and transformed my old website into an impressive business facet. It was really amazing. Thanks a lot, MilePearl Technologies.

Markus Achebe
Kenya, Africa

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