Website Maintenance Services

A robust team of skilled product data entry specialists to meet tight deadlines!

24/7 Technical Production Support

With over 10 years of expertise, MilePearl know about X-Cart well and out, and we're ready to relieve you of the burden of maintaining your website. Choose the technical assistance plan that best meets your needs, or get in touch with us to negotiate a unique solution.

What are the contents of our packages?

Standard Care and Premium Care both contain the following services:

  • Software installation and setup for X-Cart.
  • Add-ons and extension configuration.
  • Online shop setup support (We can help set up payment methods, shipping methods, taxes, etc.)
  • Support for all X-Cart Team-developed standard applications.

Consultations on how to utilize Template Tweaker to alter your storefront (opens in a new tab). Throughout these meetings, we will instruct you on:

  • Control Layout Editor so as to
  • Add unique pictures
  • Edit text labels
  • Modify page layout
  • Replace the store's logo and favicon
  • Modify your own CSS/JS in order to
  • Alter color
Making our clients happy since

2011

with our X-Cart Maintenance service
Website Maintenance Company
  • Update font
  • Template Editor Use
  • Replace template
  • Change the current template
  • Log analysis.
  • Help with JS snippets including Google Adwords, Bing Ad, Facebook Pixel, GTM, etc.
  • Help with the CSV import/export utility.
  • General troubleshooting (If anything goes awry with your X-Cart shop, we'll investigate the problem, identify the main cause, and remedy it if feasible.)
  • Transferring your store to a new server.
  • Assistance with cron jobs connected to X-Cart.
  • Assist with translating certain text labels.
  • X-Cart 4 modules installation.
  • Core X-Cart 5 upgrades on demand.
  • Preparing development copy for client usage.
  • Backup and restoration of the whole shop from a consistent backup.
  • REST API inquiries and help.
  • Initial evaluation of site optimization possibilities.

What are the exclusions?

Several eCommerce services are not included in the Production Technical Support plans but are offered for an extra fee.

  • Development support (core review, how to code, custom development questions).
  • Developing customisation to alter the store's present logic.
  • Commerce platform migration.
  • Support for third-party modifications and modules.
  • Branch software updates for X-Cart 4.
  • Template synchronization (net-new design projects, whole storefront redesign).
  • Configuration jobs for servers (Note: We can not configure 3rd party servers).
  • Troubleshooting and maintenance for local development instances.
  • Catalog management.

How can I submit a journal issue?

There are many avenues via which you may notify us of a problem:

  • Email support
  • Chat with one of our Customer Service Representatives online
  • Call

We cannot guarantee problem resolution through online chat or telephone.

What information must I supply to get my problem resolved?

The more information you can supply in advance, the simpler it will be for us to investigate your concern. Please provide:

A thorough explanation of the issue using screenshots or a short video

Methods to replicate the error (or how you arrived there)

To expedite debugging, we would also like access to the server where X-Cart is housed and your X-Cart admin panel, so that our experts may examine X-Cart files and store settings as needed. Use the "Post access info" portion of your HelpDesk account's "Post access info" section for sharing the access information.

What if my problem is not included in the scope of the service package?

Inform us anyhow! Simply fill out contact form to discuss your request with our Customer Service Manager, and we will find an appropriate solution.

Got a X-Cart Maintenance project that you would like to discuss?

We will help you overcome your technology challenges. Let's have a chat!

Get Started Now
Serving Businesses and Industries

Helping Businesses In All Domains!

Our highly specialised teams bring extensive industry expertise and expert viewpoints to each customer, allowing us to provide professionally qualified and business-centric solutions across a wide range of industries.

Check industries we serve

Serving Countries and Locations Across the World

Serving Countries Across The World!

When we work with a client from any country or location, we start to learn about their company, the issues they face, and their competitors. We will assist you in meeting your issues by drawing on our experience in many industries.

Check countries we serve

Frequently Asked Website Design Questions

Website Maintenance FAQs

There are some questions that we get asked a lot. Please review the FAQs to see if any of them address your specific issue.

Check Website Maintenance FAQs

Hire Dedicated Resources

Are you looking to hire your own dedicated web maintenance resources?

A dedicated resource can assist your company in embarking on a digital transformation journey in a shorter time frame and at a lower cost.

just a few words from our awesome clients

What people are saying!

Running a business through a website will not flourish in the long -term if there is no maintenance process. Indeed, websites need to be maintained for smooth functioning. This need brought me to MilePearl Technologies, who are professionals and hold expertise in their work. I hired them for maintaining my website and its functional process. They never gave me a reason to complain. I will recommend MilePearl Technologies to everyone.

Rahat Sheikh
Lucknow, India

Unfortunately, I started having issues with the functioning of my business website. This brought my entire online business to a halt. For this, I needed someone who could save me from getting ruined. It was MilePearl Technologies that came as a savior because their website maintenance activities enabled my website to run efficiently without any problem. They troubleshot issues and resolve them without any difficulty.

Vijeta Uniyal
Delhi, India

Security breach to a website can be really dangerous for its growth. In fact, I suffered a loss in business because of such a scenario. My business website was attacked by some viruses that were difficult for my in-house team to resolve. I hired MilePearl Technologies on the recommendation of my colleague. As they analyzed the situation after checking the website issue, I was amazed that the problems were resolved within much less time. Thanks, MilePearl Technologies.

Antonio Marcelle
Barcelona, Spain

I was tired of contacting the hosting provider for the issues related to my website and it was affecting the business as well. So, I hired MilePearl Technologies, who took the responsibility of maintaining my website and doing everything possible to make me stay in the business. Their professional attitude, timely work deliveries, and affordable pricing resolved my worries in one go.

Eliza Marconi
Scotland, United Kingdom

I was in dire need of someone who could make changes to my website as a part of the maintenance process and resolve some functional issues as well. Being in the business for two decades, I could not afford such issues for even a single day. in this matter, I hired MilePearl Technologies because I had heard from my friends that they are the best in terms of website maintenance. When they discussed the requirements with me and came out with brilliant results exceeding my expectations, I realized that my decision was absolutely correct. Great work MilePearl Technologies.

Rodger Hawks
Las Vegas, USA

I had got my website designed on the Magento platform at the start of the business. But, it was becoming difficult for my in-house staff to manage it efficiently. This made me hire MilePearl Technologies. Indeed, hiring them was a correct business decision as their qualitative website maintenance made me tense free and I could concentrate on other core aspects of business growth.

Mohammad Ansari
Johannesburg, South Africa

I was desperately looking for website maintenance services as I wanted my Joomla-based website to be changed and maintained for easy business over an online platform. My friend recommended me MilePearl Technologies as they were experts in this matter. I immediately hired them. On seeing their work efficiency, I could feel relaxed about website maintenance and the changes needed to be done by them. I knew that my online business was in the safe hands of MilePearl Technologies.

Daniel Lawrence
Vancouver, Canada

Website maintenance is an integral part of a successful online business. It is because the slightest of problem in its functionality can halt your business. So, I hired MilePearl Technologies for maintaining my website. Since then, I have never had any issues with my business website. They are quick to respond and expert enough to resolve issues without any difficulty.

Ansh Dhasmana
Dehradun, India

I was facing a lot of problems in my online business as the website was not working efficiently. Being a novice in website management, I hired MilePearl Technologies and all the worries were resolved. They were experts in website maintenance and various other services related to the website. After I hired them for maintaining my business website, I never faced issues in its functionality.

Soham Singhania
New Delhi, India

As my company's website was getting old-fashioned, I wanted a website maintenance professional that could transform it into something new and make it impressive. So, I hired MilePearl Technologies. They discussed my requirements and transformed my old website into an impressive business facet. It was really amazing. Thanks a lot, MilePearl Technologies.

Markus Achebe
Kenya, Africa

over 1200+ satisfied clients and growing...

Latest stories in your inbox

Sign up for our weekly newsletter to learn about our thoughts, ideas, stories, and news.

* We will not share your personal information with anyone
reCaptcha is not Valid!
Loading
Go Up
Contact us on WhatsApp